Refund policy

At Little A&H Gifts and Favours, we want you to be happy with your purchase. Please read the following policy carefully before placing an order.

Change of Mind
We do not accept returns or exchanges for change of mind. Please ensure you review product descriptions carefully before completing your purchase.

Faulty, Damaged or Incorrect Items
In accordance with Australian Consumer Law, customers are entitled to a refund, repair, or replacement if an item is faulty, damaged, or not as described.

If you receive a faulty or damaged product, or if your order is incorrect, please contact us within 7 days of receiving your order so we can assist in resolving the issue.

To help us assess the issue, we may request photographs of the product and packaging.

Refunds
If a refund is approved, it will be processed using the original payment method. Processing times may vary depending on your payment provider.

Contact Us
If you have any questions about returns or refunds, please contact us and we will be happy to assist.